Wayne Safety is a wholesale distributor of personal protective equipment like gloves and protective eye-ware with distribution centres in Toronto and Calgary. The company had a large client base, many of whom place several orders a month for safety products. With hundreds of invoices every day, Wayne Safety had been spending tens of thousands of dollars a year on postage to send out customer invoices and statements. This cost does not include the paper, envelops and time and equipment expense to print these documents. There is also staff time to stuff them into envelops and mail. These costs ate into Wayne Safety margins on each sale. This also consumed a great amount of staff time every day to generate the mail outs.