Your Customer Desires

• Quality-driven, informative, and pro-active customer service
• Wider product ranges that meet their specific requirements
• Rapid order fulfillment
• Fast deliveries without mistakes

MasterWorks ensures that the ordering process is coordinated efficiently to serve your customers with valuable information and fast delivery at reduced costs.

Your Staff Desires

• Product availability
• Delivery calculations
• Customer details
• Purchasing history of customers
• Past, present and future activities that take place between the customers and your business

MasterWorks empowers, motivates and encourages commitment from your staff. They will have instant access to accurate and real-time information which enables the fulfillment of quote requests, general inquiries and order taking.

Management
It is critical for the success of a business that managers are able to review and analyze results to forecast future sales. However, if your system is limited in creating analytical reports, you are limited in your evaluation capabilities. Management and staff have access to reporting tools to review and analyze detailed information.

• Open orders by purchase order number, by sales representative, by customer, or by gross margins
• Backorder analysis by product or by customer
• Current status of orders
• Customers who are over their credit limits by a given percentage